Vincent Vaughan Master Thatcher
07703 044546 / 01305 783173
Dorset Master Thatcher
with over 25 years’ experience
© 2021 Vincent Vaughan Master Thatcher Last Updated 2nd October 2024 14:40 Website Design by Jeremy Collins
What our Customers say…
Customer feedback is important to us. Here are
some unsolicited letters from clients.
During
After
Before
Re-thatch in Sydling St Nicholas
“Vincent gave us a very competitive quote and kept us very well informed as the time
approached for him, Tom, Ollie and Archie to rethatch our house in Sydling St Nicholas in
July 2022. Over the 3 weeks that the work took the team were a delight to have about and
worked hard to keep the area tidy and to minimise disruption. The end result is brilliant
and we are delighted with the quality and the finish of the work. We have no hesitation
whatsoever in recommending Vincent Vaughan Master Thatchers. Thank you again for
everything, we were delighted and it was a pleasure to have you and the guys here.”
Name and address supplied
Thatching work
We are delighted with our newly thatched roof which Vincent Vaughan and his team have
just completed. He really is a “Master Craftsman” the work has been carried out to the
highest standard and he has been professional in all his dealings with us. From supplying
the quotation to finishing the work he has always replied promptly to emails and
telephone calls. He has kept us informed of his time table for both the commencement
and completion of the work.
The whole team were a pleasure to have working in and around our home so our
thanks go to Ollie, Tom and Archie and of course to Vincent himself.
Name and address supplied
Full re-thatch in Buckland Newton
“Vincent and Ben carried out a full re-thatch of
our cottage between February and April 2018.
Despite contending with, at times, very
unfavourable weather (snow and copious
rain), the workmanship throughout was
excellent with everything kept weatherproof at
all times. A fair amount of unplanned but
necessary timbering was also carried out,
further disrupting the planned timetable but
was dealt with cheerfully and competently.
Very tidy work, with no mess on the site at any
time and all left spick and span on completion.
Prompt attention, very good communication
about work needed, good value. Vincent and
Ben clearly take great pride in their work.
Vincent and Ben then returned in June to re-
thatch the garage (delayed by the weather
earlier in the year). Another excellent job. We
have received many complimentary remarks
on the thatching work. Would definitely
recommend. Name and address supplied
Insurance Claim
“Thank you very much for the photos for the
insurance people, that was very helpful.
I also wanted to write to thank you for the brilliant work you have done on our cottage.
We were really pleased with the outcome and found it a real pleasure to have you two
working on this job. Not only is the new ridge beautifully put together - you are both
clearly master craftsmen - but you both acted incredibly professionally, keeping to budget
and to schedule, being very considerate in tidying up after yourselves and utterly reliable
in doing the work when you said you would.
We wish you both the best of luck with your new business and are sure that your
reputation will spread quickly. We will certainly use you again when next we need
thatching done.
Many thanks and it was a great pleasure to meet you both.” Name and address supplied
Roof and Porch Re-thatch
“Vincent and Olie have done an excellent job completely re-thatching my roof and porch.
The work was carried out during very difficult times. Not only did they have to cope with
the restrictions of lockdown (in 2020) but also extreme weather conditions from torrential
rain to very high temperatures. None of this affected the quality of the work. I was
impressed with their efforts to keep the site as tidy as possible and the final clean up was
extremely good. They were a pleasure to have around, polite, cheerful and Vincent always
made sure I was aware of his plans. My neighbours have not only commented on how
good the finished roof looks but importantly how pleased they were with how Vincent
ensured that at no time were they inconvenienced. I certainly have no hesitation in
recommending Vincent who is undoubtedly a master thatcher.” Name and address
supplied
Rethatch
Vincent and his team have just finished thatching our house.
They were lovely to have around and the workmanship was of a very high standard.
Vincent provided us with great advice too and we are delighted with the result.
The whole process from initial quote (very competitive) to his final check was brilliant and
we would be delighted to recommend him wholeheartedly. Name and address supplied
If you would like to submit your own review, please e-mail us at
Cottage in Portesham
“Vincent Vaughan Master
Thatchers undertook a
complete rethatch of my
Portesham cottage from 19
September to 6 October 2016,
arranging all associated
supply and services, to
schedule and budget as
agreed.
All works have been
completed to a high standard,
with quality of materials and
workmanship fully to
expectations.
The staff have at all times
conducted themselves
respectfully aiming to
minimise any inconvenience
to residents.”
Name and address supplied